Centro de Documentação da PJ
Analítico de Periódico
CD 341
Impact of cybersecurity and AI’s related factors on incident reporting suspicious behaviour and employees stress [Recurso eletrónico] : moderating role of cybersecurity training / Vimala Venugopal Muthuswamy, Suresh Esakki
International Journal of Cyber Criminology, Vol. 18, n. 1 (January-June 2024), p. 83-207
Ficheiro de 6,83 MB em formato PDF.
SEGURANÇA INFORMÁTICA, INTELIGÊNCIA ARTIFICIAL, CULTURA ORGANIZACIONAL, SEGURANÇA DE DADOS, FORMAÇÃO DE PESSOAL
This research seeks to investigate how incident reporting of suspicious behaviour mediates relationships in the realm of cybersecurity incident management (CIM), cybersecurity awareness (CA), intention to use AI (IUA), perceived threat in AI (PTIA), and employee stress levels (ESL). Additionally, the study explores the moderating influence of cybersecurity training on these dynamics. Conducted quantitatively, the research employed structured questionnaires administered to 229 employees across diverse sectors such as fast food, online retail, banking, and related industries. Data analysis and hypothesis testing utilized structural equation modelling with partial least squares estimation (SEM-PLS). Results indicate that incident reporting of suspicious behaviour partially mediates the connections among CIM, CA, IUA, PTIA, and ESL. Furthermore, cybersecurity training moderates the relationships involving CIM, CA, PTIA, and incident reporting, albeit with limited impact on the link between IUA and reporting suspicious behaviour. The study underscores the efficacy of robust incident reporting systems and effective cybersecurity training in mitigating employee stress related to cybersecurity and AI issues. It suggests that while organizational training enhances stress coping abilities in various domains, additional strategies are needed to address stress arising from AI implementation. Emphasizing a comprehensive approach integrating psychological and technical facets in cybersecurity management is recommended to better safeguard employee well-being. This study contributes novel insights into the mediation effects of incident reporting and the moderating role of cybersecurity training, advancing understanding of how cybersecurity practices influence employee welfare in conjunction with AI technologies.
