Centro de Documentação da PJ
Monografia

2568717.D.7
PEREIRA, Manuel João
Driving government performance : case studies of innovation and systems in public administration / Manuel João Pereira.- Lisboa : ACEP - Associação de Comércio Electrónico em Portugal, 2005.- 190 p. ; 25 cm

ADMINISTRAÇÃO PÚBLICA, SERVIÇO PÚBLICO, MODERNIZAÇÃO ADMINISTRATIVA, ESTUDO DE CASOS, PORTUGAL

Part 1: Driving government performance in Portugal. Changing cultural paradigms and the mind-set of employees in public sector. When inforrnation is not integrated for decision making. Understanding citizen difficulties and finding solutions. Part 2: Case studies for continuous training of top level public managers. Part 3: E-Government.