Centro de Documentação da PJ
Monografia

CD38
WALKER, Samuel, e outros
Mediating citizen complaints against police officers [Documento electrónico] : a guide for police and community leaders / Samuel Walker, Carol Archbold, Leigh Herbst.- Washington, DC : Office of Community Oriented Policing Services. Department of Justice, 2002.- 1 CD-ROM ; 12 cm
Ficheiro de 483 Kb em formato pdf (111 f.). Disponível em: http://www.cops.usdoj.gov/mime/open.pdf?Item=452


MEDIAÇÃO, QUEIXA CONTRA A POLÍCIA, POLÍCIA E COMUNIDADE, ACTUAÇÃO POLICIAL, ESTADOS UNIDOS

Acknowledgments. About the authors. Introduction. 1 - Mediation: definition and goals. 2 - Potential benefits of mediation. 3 - Key issues in mediation. 4 - Existing citizen complaint mediation programs. 5 - Planning for a successful mediation program. 6 - Traditional citizen complaint procedures. 7 - Mediation and the ADR movement in America. Conclusion. References.