Centro de Documentação da PJ
Monografia
 CD223 |
Public response to alerts and warnings using social media [Documento electrónico] : report of a workshop on current knowledge and research gaps.- Washington, DC : National Academies Press, 2013.- 1 CD-ROM ; 12 cm
Ficheiro de 967 KB em formato PDF (92 p.).
ISBN 978-0-309-29033-3
MEIOS DE COMUNICAÇÃO DE MASSAS E O PÚBLICO, ANÁLISE DA INFORMAÇÃO, GESTÃO DE CRISES, ESTADOS UNIDOS
1 FUNDAMENTALS OF ALERTS, WARNINGS, AND SOCIAL MEDIA. Current knowledge about public response to alerts and warnings. Social media use by the public during disasters. Barriers to incorporating social media into emergency management. Technology development for the use of social media in emergency management. Technologies for developing situational awareness from social media. Observations of workshop participants. 2 CURRENT USES OF SOCIAL MEDIA IN EMERGENCIES. Use of social media by the Los Angeles Fire Department. Use of social media by WCNC, Charlotte, to provide weather information. Using social media for earthquake detection and alerting. Using social media to assess communication needs and disseminate information during a health emergency. Observations of workshop participants. 3 DYNAMICS OF SOCIAL MEDIA. Studying twitter use to understand how people communicate. Problem solving with social media. Standby task force: volunteer networks during disasters. Observations of workshop participants. 4 CREDIBILITY, AUTHENTICITY, AND REPUTATION. Reputation systems. Encouraging self-correction. Computational claim verification. Applying the “Citizen Science” model to disaster management. Observations of workshop participants. 5 PRIVACY AND LEGAL CHALLENGES WITH THE USE OF SOCIAL MEDIA. Legal and policy perspectives on privacy and on government monitoring of social media. Privacy protection in the context of programs for citizen reporting of threats. Legal perspective on first-responder responsibilities. Observations of workshop participants. 6 RESEARCH GAPS AND IMPLEMENTATION CHALLENGES. Message content and dissemination. Trust and credibility. Privacy. Volunteers. Technology diffusion. Emergency management practice. APPENDIXES: A Workshop Agenda. B Biosketches of Workshop Speakers. C Biosketches of Committee and Staff Members.