MED_SHA
Monografia
218GRAL
SHAILOR, Jonathan
Empowerment in dispute mediation : a critical analysis of communication / Jonathan G. Shailor.- Westport, (etc.) : PRAEGER, 1994.- IX, 156p. ; 24cm
Fundo documental do GRAL
ISBN 0-275-94650-9 (Encad.) :
MEDIAÇÃO / Estados Unidos da América
1- Introduction: Three faces of empowerment. A brief history of dispute mediation in United States. Empowerment and neutrality: problematic virtues in mediation practice. Conclusion. 2- Empowerment: a communication perspective. Theoretical perspective: the language game of mediation. Method. Conclusion. 3- Case study: Peter and Anne. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 4- Case study: Roy and Jane. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 5- Case study: May and Ally. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 6- Conclusion: a critique of empowerment in dispute mediation. Neutrality and empowerment. Expressive and utilitarian individuals. Empowerment and mediation model of conflict management. Implications. Appendix A: CMM interpretation of amediation manual. Appendix B: Experts fro mediation techniques (1984).