MED_BUS Monografia 168GRAL | |
BUSH, Robert A. Barush, e outro The promise of mediation : responding to conflict through, empowerment and recognition / Robert A. Barush Bush, Joseph P. Folger ; Jeffrey Z. Rubin (foreword).- San Francisco (CA) $b Jossey-Bass, 1994.- X, 296p. ; 24cm. - (The Jossey-Bass conflict resolution series) Includes bibliographical references and index. Fundo documental do GRAL ISBN 0-7879--0027-3 (Encad.) : RESOLUÇÃO ALTERNATIVA DE LITÍGIOS, MEDIAÇÃO Parte One: Mediation at the crossroads. 1. The mediation movement: four diverging views. 2. Losing sight of the goal of transformation: the focus on satisfaction and settlement. 3. Solving problems: the limits of current mediation practice. Part Two: The transformative approach to mediation. 4. Changing people, not just situatios: a transformative view of conflict and mediation. 5. Rethinking the process. a case example of mediation might work. 6. Capturing opportunities for empowerment and recognition: a case analysis of transformative mediation and practice. Part Three: Practicing the transformative approach. 7. Identifying patterns for practice: the process of transformative mediation. 8. Avoiding pitfalls in transformative mediation: the connection between purpose and practice. Part Four: A large context for mediation. 9. Underlying values: why transformation matters. 10. Implementing the transformative approach: Inroads and obstacles. |