MED_CHA
Monografia
93GRAL
CHARLTON, Ruth, e outra
The mediator's handbook : skills and strategies for practioners / Ruth Charlton, Micheline Dewdney.- New Zealand (etc.) : LBC Information Services, 1995.- XIX, 267p. ; 22cm
Fundo documental do GRAL
ISBN 0-455-21361-5 (Broch.) :
MEDIAÇÃO, MEDIADORES DE CONFLITOS
PART 1 - The Mediation Process and Practical Application. 1. Introduction of the mediation process. 2. Stage 1 - The mediator's opening statement: What is it and what purpose does it serve? 3. Stage 2 - Partie's opening statements and mediator's summaries. 4. Stage 3 - Issue identification and agenda setting. 5. Stage 4 - Clarification and exploration of issues: The first joint session. 6. Stage 5 - Caucus sessions. 7. Stage 6 and 7 - Final negotiations and mediation outcomes. PART 2 - Mediation Skills and Strategies. 8. Strategic mediator interventions. 9. Practical startegies. 10. Communication skills and their application in mediation. PART 3 - Special Mediation Issues. 11. Pre-mediation. 12. Co-mediation. 13. The role of legal represenatives in mediation. 14. Special issues in mediation.