RAL_ISE
Monografia
45GRAL
ISENHART, Myra Warren, e outro
Collaborative approaches to resolving conflict / Myra Warren Isenhart, Michael Spangle.- London (etc.) : Sage Publications, 2000.- XIV, 242p. ; 25cm
Includes bibliographical references and index. | Fundo documental do GRAL
ISBN 0-7619-1930-9 (Broch.) :
RESOLUÇÃO ALTERNATIVA DE LITÍGIOS, NEGOACIAÇÃO, MEDIAÇÃO, ARBITRAGEM, PROCESSO JUDICIAL
1. Theoretical prespectives: Conflict is... 2. Conflict in action. 3. Negotiation. 4. Mediation. 5. Facilitation. 6. Hybrids: Arbitration. 7. Hybrids: Judicial processes. 8. Designing systems for conflict management. 9. Training and education. 10. Summary of practitioner insights.