MED_SLA
Monografia
172GRAL
SLAIKEU, Karl A.
When push comes to shove : a practical guide to mediating disputes / Karl A. Slaikeu.- San Francisco (CA) $b Jossey-Bass, 1996.- XVI, 296p. ; 24cm. - (The Jossey-Bass conflict resolution series)
Includes bibliographical references and index. Fundo documental do GRAL
ISBN 0-7879--0161-x (Encad.) :
MEDIAÇÃO, MEDIADORES DE CONFLITOS, RESOLUÇÃO ALTERNATIVA DE LITÍGIOS
A Brief Introduction to mediation. Step One: first contact. Step Two: the opening meeting. Step three: The caucus process. Step Four: Joint/Shuttle meetings. Step Five: Closing. Variations. Resources.