Biblioteca DGPJ


MED_ELL
Monografia
31GRAL


ELLIOT, David C., e outra
Grievance mediation : why and how it works / David C. Elliot, Joanne H. Goss.- Ontario : Canada Law Book, 1994.- 120p. ; 23cm
[Includes index]. | Fundo documental do GRAL
ISBN 0-88804-149-7 (Broch.) :


MEDIAÇÃO, ARBITRAGEM, RESOLUÇÃO ALTERNATIVA DE LITÍGIOS

Part I - GRIEVANCE MEDIATION: THE RATIONALE - Chapter 1: Grievance arbitration process. Chapter 2: The promise of grievance mediation. Chapter 3: The mediation process. Chapter 4: Negotiating. Chapter 5: The evidence: some comments and statistics. Part II - INNOVATIVE DISPUTE RESOLUTION AND LABOUR RELATIONS - Chapter 6: Concerns about adjudicative systems. Chapter 7: ADR growth and development. Part III - DESIGNING AND IMPLEMENTING A GRIEVANCE MEDIATOR PROCESS - Chapter 8: Good systems design. Chapter 9: Implementing a grievance medition process. APPENDICES - Appendix 1 - Draft forms. Appendix 2 - Model grievance arbitration clause. Appendix 3- Further reading.