MED_BEE
Monografia
60GRAL
BEER, Jennifer E., e outra
The mediator's handbook / Jennifer E. Beer, Eileen Stief.- 3rd ed.- Gabriola Island (Canada) : New Society Publishers, 1997.- VIII, 168p. ; 27cm
[Includes preface, bibliography,and appendix]. Fundo documental do GRAL
ISBN 0-86751-359-6(paperback) (Broch.) :
RESOLUÇÃO ALTERNATIVA DE LITÍGIOS, MEDIAÇÃO
[1] - Overview : The mediation process. Guiding principles. Understanding conflict. When is mediation useful? Sample situations. The mediator. [2] - The mediation session. [3] - Supporting the people. [4] - Controlling the process. [5] - Solving the problem. [6] - Informal mediation.