RAL_DUK
Monografia
201GRAL
DUKES, E. Franklin, e outros
Reaching for higher ground in conflict resolution : tools for powerful groups and communities / E. Franklin Dukes, Marina A. Piscolish, John B. Stephens ; Mark Gerzon (forword).- San Francisco : Jossey-Bass, 2000.- XXII, 258p. ; 23cm
Includes bibliographical references and index. | Fundo documental do GRAL.
ISBN 0-7879-5058-0 (Encad.) :
RESOLUÇÃO ALTERNATIVA DE LITÍGIOS
Preface. 1. Reaching for higher ground. 2. Unspoken expectationsand rules of engagement. 3. Common practice with ground rules: how they fail us and we fail them. 4. Beyond common ground rules: reaching for higher ground. 5. Creating shared expectations: the six keys to sucess. 6. Putting ground rules to work: geeping the group on the path. 7. Too big? Unbalanced ? Quit? Seething? the art of working with less-than perfect groups. 8. Reaching for higher ground in action: a hospital department management team at work. 9. Beyond boundariies: bringing higher groubd to whole communities. 10. Conclusion and inspiration. Appendix A : Typical Ground Rules. Appendix B : RHG Covenant of the "Wannabe Better" School District's Education Management Team. Appendix C : Negotiating Team RHG Pre-Negotiation Preparation Meeting Documentation. Appendix D : Bestdarned Community Group Tools for Reaching Higher Ground.