35PER
Monografia
4553
PEREIRA, Manuel João
Driving government perfomance : case studies of innovation and systems in public administration.- Lisboa : ACEP - Associação de Comércio Electrónico em Portugal, 2005.- 190p. ; 25cm
(Encad.) : oferta
ADMINISTRAÇÃO PÚBLICA / Portugal, $ MODERNIZAÇÃO, SECTOR PÚBLICO / Portugal
Introduction. Part 1: Driving Government perfomance in Portugal : Changing cultural paradigms and the mind-set of employees in pudlic sector; When information is not integrated for decision making; Understanding citizen difficulties ad finding solutions. Part 2: Case studies for continuous training of top level public managers. Part 3: E-Government