Centro de Documentação da PJ
Monografia
 32393 | 21.D.77 |
Managing current and future performance : striving to create public value.- [S.I.] : Accenture. Institute for Public Service Value, 2007.- 77 p. : il. ; 30 cm
SERVIÇO PÚBLICO, ADMINISTRAÇÃO PÚBLICA, GESTÃO ADMINISTRATIVA, ORGANIZAÇÃO ADMINISTRATIVA
1. Executive Summary. 2. Introduction. 3. Key Research Findings. 4. Recognizing and Overcoming the Challenges. 5. Components of an Effective Performance Management System. 6. Enabling Organizational Practices Necessary to Create Future Value. 7. Conclusion. Appendix – Case Studies. New South Wales Health, Australia. United States Department of Labor. Ontario Ministry of Education, Canada. The Road Bureau of Japan. GovStat in the United States. The Canton of Lucerne, Switzerland. Government of Finland. Contributors. References.